Plans & Pricing - Honeybadger

Loved by 1000's of customers, big and small

"Honeybadger is the new gold standard for error notifications + uptime monitoring. Really love the product."
— Kent Fenwick

"One weekend we sent them 100,000 errors and just got a polite email from them. Class act."
— Mike Perham

Any questions?

Is there a free plan?

Honeybadger is free for non-commercial open-source projects. Other non-profit organizations get a 20% discount.

What if I need more resources?

No problem. We have larger plans available, and we can customize our pricing to meet your needs. Just shoot us an email, let us know what you need and we'll make it work.

Do you accept purchase orders or checks?

We accept POs and payment by check for users on the Large Annual plan and above.

Are you compliant with HIPAA—will you sign a BAA?

Sorry, but for now we're not offering a HIPAA-compliant solution. However, we are registered with Privacy Shield and we do provide a GDPR DPA.

Which languages are supported?

Error monitoring is supported in Ruby, JS, Node, Go, Elixir, Python, PHP, Java, and more—see our docs for the full list. Uptime monitoring is supported in all platforms.

How does the limit work?

Our goal at Honeybadger is to keep you from hitting hard limits. When you exceed your monthly error limit, we continue to process up to 125% of your limit before we stop processing data until the end of the month. We also send a lot of nice emails along the way to make sure there are no surprises, and you can configure your own traffic limits per-project.

Do you throttle?

We allow for bursts of error traffic without any throttling. If you are sending us 2-3x the traffic of the next-highest sender for more than 10 minutes, we'll limit you to 15 errors per minute until we detect that your flood has subsided.

How does retention work?

Most error data gets stale pretty quickly, so we don't keep everything forever. We purge data based on the retention settings of your account.

Here's a detailed feature list:

Annual Price Your CC will be billed once a year Monthly Price Your CC will be billed monthly	Extra Large $8,789 / year Start Free Trial $799 / month Start Free Trial	Large $3,289 / year Start Free Trial $299 / month Start Free Trial	Medium $1,419 / year Start Free Trial $129 / month Start Free Trial	Small $649 / year Start Free Trial $59 / month Start Free Trial	Solo $0 / year Start Free Trial $0 / month Start Free Trial
Resources
Error limit The number of errors you can send us per month.	6,000,000	1,750,000	600,000	225,000	12,000
Retention How long we keep error params, backtraces, etc.	180 days	180 days	90 days	60 days	15 days
Uptime Checks The number of URLs you can monitor externally	50	25	10	3	1
Check-Ins The number of cron jobs or scheduled tasks you can monitor to avoid silent failures	100	50	25	10	1
Users How many people can work on your projects	Unlimited	Unlimited	Unlimited	Unlimited	1
Apps The number of projects you can create	Unlimited	Unlimited	Unlimited	Unlimited	Unlimited
Kinds of Monitoring
Exception monitoring Alerts when your application raises exceptions
Deployment tracking Know who deployed what, when. This feature also integrates nicely with Github to show the commits that got deployed.
Uptime monitoring Our global network of servers will ping your site and let you know when it's down
Check-Ins Monitor cron jobs and services by having them check in with Honeybadger. Simple Check-Ins report within an interval. Advanced Check-Ins allow schedules such as weekdays-only.	Advanced	Advanced	Advanced	Simple	Simple
Managing Errors
Metadata Attach info like user-id to your exceptions automatically
User Feedback Embed a user-feedback form on your error pages. Feedback is automatically attached to the error that just occurred.
Rate-based Escalation Configure multiple alerts for different people and integrations based on error frequency. E.g., you can choose to only send Slack notifications when errors happen more than 10 times in an hour.
Advanced alert routing Route error alerts to specific users and integrations by environment, hostname, exception class — almost any piece of data associated with the error.
Custom per-project rate limits Set a custom rate limit for each project. This helps manage the amount of traffic that counts towards your total error limit.
Custom per-project retention limits Set a custom data retention limit for each project. This allows you to ensure sensitive data is deleted within a shorter period than your plan's default retention period.
Collaboration
Comments & Assignment Attach comments to specific error & assign it to a user
Multiple Teams Have several internal teams working on different sets of projects? We can handle that
Security & Administration
Supports SAML/SSO Integrates with custom authentication providers
Auditing controls Track all user activity
Support & SLAs
Unlimited Email Support Fast, awesome support from the developers who built Honeybadger
Priority Support Get priority support via phone and email
Uptime SLA Receive service credits if we fall below 99.9% uptime in a calendar month
Support Workflow
Intercom Send per-user events to Intercom
Ops Workflow
PagerDuty Route notifications through PagerDuty
VictorOps Route notifications through VictorOps
OpsGenie Route notifications through OpsGenie
DataDog Send Analytics to DataDog
Project Management
GitHub Create and manage issues in GitHub, and link stack traces to files in GitHub
GitLab Create and manage issues in GitLab, and link stack traces to files in GitLab
Bitbucket Create and manage tickets in Bitbucket, and link stack traces to files in Bitbucket
Clubhouse Create and manage stories in Clubhouse
Jira Software Create and manage tickets in Jira Software
Pivotal Tracker Create and manage tickets in Pivotal Tracker
Redmine Create and manage tickets in Redmine
Sprintly Create and manage tickets in Sprintly
Trello Create and manage tickets in Trello
Notification Channels
Email Receive error & uptime alerts via email
SMS Receive error & uptime alerts via text message
Slack Receive alerts in Slack chat
HipChat Receive alerts in HipChat chat
Flowdock Receive alerts in Flowdock chat
Campfire Receive alerts in Campfire chat

Put Honeybadger On-Call

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Medium

Large

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Small Annual

Medium Annual

Large Annual

Extra Large Annual

Loved by 1000's of customers, big and small

Any questions?

Here's a detailed feature list: