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Working at Honeybadger isn't crazy. We work to live, rather than live to work. We are a small, private company with no outside funding, and we don't subscribe to the hustle ethic that is common to much of the technology industry. Instead, we put ourselves, our families, and our health first by working at a sustainable pace (30-hour work-weeks) to provide an excellent service to awesome customers.
We don't have an office, and we like it that way. You can work from home, from a coworking space, or from a coffee shop — the choice is yours to work how you like. We also don't do Agile, Scrum, or any other methodology that has name, and we don't pair regularly. Our process is similar to an open-source project: find a task that you want to do, build it, then open a PR.
We do like to hang out in Slack and shoot the breeze from time to time, but real work happens in Basecamp, so you can synchronize on your schedule. And it's no problem if you want to turn off Slack so you can get some deep work done. We all like to be heads-down on our tasks from time to time.
We aren't interested in micro-managing employees. Before founding Honeybadger, we were used to working independently as freelancers, and we continue to value being able to choose what we work on and how. As a result, we hire people who can do the same.
Everything that can be automated will be automated. There's no reason for us to have to push a button or type some commands to scale our servers when we can set up an AWS autoscaling group to do that for us. And instead of shipping shirts out ourselves, we're happy to pay Printfection to do that for us. Whenever it makes sense to automate something, we do, so that we can move on to more interesting ways to spend our time.
Like our belief in automation, our belief in documentation saves our time as well as our sanity. If we have a process to follow, we document it, so we can (hopefully) automate it, or at least make it as brainless as possible. If a question pops up time and again in customer support, we document the answer so we don't have to keep rediscovering the answer ourselves. :)
We feel that life without learning is just too boring. We aim to always be learning new techniques and new technologies to keep things fresh.
Finally, this business exists to take care of our customers and ourselves. We pay 100% of health insurance premiums for U.S. employees and their dependents, we match 401k contributions up to 4% of salary, and we provide a generous vacation and holiday policy.